I can vividly recall my American Heart Association fundraising and volunteer engagement training in the late 1980's. Teams of AHA staff were in small groups discussing the important steps to success. The assigned "reporter" from one of the groups used an entire flip chart page to write "Follow up! Follow up! Follow up!" and he used a red marker to add emphasis. The primary point: As one engages donors, sponsors, and volunteers, follow up will be an absolute necessity. I learned this to be true during my American Heart Association career and beyond.